1. What Are Cookies?
Cookies are small text files that are stored on your device when you visit our website or use our mobile application. They help us provide you with a better experience by remembering your preferences and understanding how you use our
services.
This Cookie Policy explains what cookies we use, why we use them, and how you can control them.
2. Types of Cookies We Use
2.1 Essential Cookies
These cookies are necessary for the website to function properly and cannot be disabled.
- Session Cookies: Keep you logged in during your visit
- Security Cookies: Protect against fraud and unauthorized access
- Load Balancing: Ensure optimal website performance
2.2 Functional Cookies
These cookies enhance your experience by remembering your preferences.
- Language Preferences: Remember your language settings
- Theme Settings: Store your display preferences
- Form Data: Remember information you've entered in forms
2.3 Analytics Cookies
These cookies help us understand how visitors interact with our website.
- Google Analytics: Track website usage and performance
- User Behavior: Understand how users navigate our site
- Error Tracking: Identify and fix technical issues
2.4 Marketing Cookies
These cookies help us deliver relevant advertisements and measure their effectiveness.
- Social Media Integration: Enable sharing on social platforms
- Conversion Tracking: Measure advertising effectiveness
- Retargeting: Show relevant ads based on your interests
3. Third-Party Cookies
We may allow third-party services to set cookies on our website for the following purposes:
3.1 Analytics Services
- Google Analytics: Website performance and user behavior analysis
- Hotjar: User experience and heat mapping (if applicable)
3.2 Social Media Platforms
- Facebook: Social media integration and advertising
- Instagram: Social media sharing and engagement
- Twitter/X: Social media integration
3.3 Payment Providers
- Banking Partners: Secure payment processing
- Payment Gateways: Transaction security and fraud prevention
4. Mobile App Data Collection
Our mobile application may collect similar information through:
- App Analytics: Usage patterns and performance data
- Device Information: Hardware and software details
- Location Data: GPS coordinates when permission is granted
- Push Notification Tokens: For sending transaction alerts
5. How to Control Cookies
5.1 Browser Settings
You can control cookies through your browser settings:
- Block All Cookies: Disable all cookies (may affect functionality)
- Block Third-Party Cookies: Allow only our cookies
- Delete Existing Cookies: Clear previously stored cookies
- Receive Notifications: Get alerts when cookies are set
5.2 Cookie Preferences
You can manage your cookie preferences through our cookie banner or preference center when available. You can:
- Accept all cookies
- Reject non-essential cookies
- Customize your preferences by category
- Change your settings at any time
5.3 Mobile App Settings
For our mobile app, you can control data collection through:
- App settings and preferences
- Device privacy settings
- Location services settings
- Push notification preferences
6. Cookie Retention
Different cookies have different lifespans:
- Session Cookies: Deleted when you close your browser
- Persistent Cookies: Remain for a set period (typically 30 days to 2 years)
- Analytics Cookies: Usually expire after 2 years
- Marketing Cookies: Typically expire after 30-90 days
7. Impact of Disabling Cookies
Disabling certain cookies may affect your experience:
- Essential Cookies: Website may not function properly
- Functional Cookies: Loss of personalized settings
- Analytics Cookies: We cannot improve our services effectively
- Marketing Cookies: Less relevant advertising
8. Updates to This Policy
We may update this Cookie Policy from time to time to reflect changes in our practices or for legal reasons. We will notify you of any significant changes by:
- Updating the "Last updated" date at the top of this policy
- Sending email notifications for material changes
- Displaying notices on our website or app
9. Contact Us
If you have any questions about our use of cookies or this Cookie Policy, please contact us:
- Email: privacy@mytip.co.za
- Phone: +27 21 123 4567
- Address: Johannesburg, South Africa